Tech Help

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2025-26 Technology Information:

Every student will receive an iPad for the 2025-26 school year. Parents/guardians must acknowledge the Digital Device Student Loan Agreement in The Hub at the start of each school year as part of the “Back to School Packet” in the online records section.


Click here for the Parent/Student Device Handbook website.

Hello Falcon family! Check out the resources below to find tutorials and tips for accessing PWCS programs and using school-issued devices.

If you don't see an answer to your question below, please contact Ashland's Instructional Technology Coach, Libby Rigney, at [email protected].


The PWCS Help Desk is also an excellent support center. You can visit the Help Desk page or call 703-791-8826 Monday-Friday, 7 a.m. - 4:30 p.m. The Help Desk is closed on Code Red days.

What is Code Orange?


A inclement weather code of Orange means that remote (virtual) learning will occur for students. Attendance will be taken, with remote classes happening from 9 a.m. to 2 p.m.

Steps to join a virtual Zoom meeting:

  1. Students will visit Portal and click on the Canvas icon.
  2. Once in Canvas, they will click on the course where your teacher is hosting their meeting. Then click on Resources.
  3. You will then need to click on the button that says Zoom.

Portal>Canvas> Course Card> Resources> Zoom

Once you click on Zoom, then Zoom should open automatically in your Canvas window.

If it doesn’t open automatically then you will need to click on the blue words “click here” and will be directed to Zoom. There will be no extra logins.

Your final step will be to click the join button. You will automatically be placed in the waiting room where you will wait for your teacher to admit you into the meeting.

Reminder: Make sure your device is connected to your home Wi-Fi.